Analysize technical that author used was Partial Least Square (PLS). Samples that used was about 150 jamaahs, minimum once a year that have Arwinda Tour and Travel. Quantitative is the research metode that author used to know relation between variabels, these areĮxogenous variabel is quality of service and endogen variabel is satisfaction, trust, and their aim to use this travel agent again. This goals of research is to know the quality of Arwinda service around cust’s satisfaction, their trust, and to know how deep they want to use this agent back in their travel. The porpose of this research is to know how deep customers aim to have Arwinda Tour and Travel as their umrah Travel. Service quality, customer satisfaction, trust, repurchase intention Abstract
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